Service · Web of Trust

Someone is about to check whether you are worth believing.

They will not take your word for it. We map every independent source that vouches for you, find the gaps between them, and close the ones that matter — until the network holds without you holding it up.

Graph

Linked sources

Mapped
Sources1,240
Density0.38
Owned 312 Earned 618 Community 310
Owned2 anchors
Earned3 anchors
Community2 anchors
Sources by cluster, with the anchor count for each below. An anchor is a source other sources cite in turn.
Table view
Linked sources by cluster
ClusterSourcesAnchors
Owned3122
Earned6183
Community3102
Linked sources 1,240
Graph density 0.38
Median path length 2.4
What it is

Reputation is a network, not a page.

Most brands have trust in exactly one place: their own site. That is the one source a sceptical reader discounts entirely. What actually convinces them is finding the same claim in three places that have no reason to agree.

So we treat it as a graph. Every source that mentions you is a node, every citation between them is an edge, and the useful question is not how many nodes you have but whether they are connected.

  • Find every source already citing you, including the ones you did not ask for.
  • Seed the gaps where a reasonable person would expect to find you and does not.
  • Connect clusters that never reference each other, so the web holds under scrutiny.
Connectedness

Graph density

0.00 0.10 0.20 0.30 0.40 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 0.38
Share of possible links between sources that actually exist. A dense graph keeps working when any single source goes quiet.
Table view
Graph density by month
MonthDensity
Jan0.09
Feb0.11
Mar0.12
Apr0.15
May0.17
Jun0.16
Jul0.21
Aug0.24
Sep0.26
Oct0.30
Nov0.34
Dec0.38
The map

Every source that vouches for you, and how they connect.

One hub, three clusters, and the cross-links between them. Node size is the number of connections; colour is the cluster. The cross-links are what we are really building — a cluster that only points at you is a dead end.

  • Owned
  • Earned
  • Community
  • Your brand
Your brand — the hub every path resolves to Documentation — owned Documentation · node 1 Documentation · node 2 Documentation · node 3 Editorial — owned Editorial · node 1 Editorial · node 2 Editorial · node 3 Press — earned Press · node 1 Press · node 2 Press · node 3 Creators — earned Creators · node 1 Creators · node 2 Creators · node 3 Analysts — earned Analysts · node 1 Analysts · node 2 Analysts · node 3 Forums — community Forums · node 1 Forums · node 2 Forums · node 3 Forums · node 4 Groups — community Groups · node 1 Groups · node 2 Groups · node 3 Groups · node 4 Your brand Documentation Editorial Press Creators Analysts Forums Groups
A trust graph is read by its shape: clusters that never touch are three separate audiences, not one web. Hover any node for its source.
Table view
Trust graph by cluster
ClusterAnchorsLinked sourcesWhat it is
Owned210Properties you publish and control.
Earned313Third parties who chose to cite you, unpaid.
Community210Rooms your customers were already in.
How it works

Map, seed, connect, compound.

01

Map

We crawl for every existing mention and plot it, including the ones you had no idea existed. Most clients are surprised in both directions.

02

Seed

We fill the obvious absences first — the reference sources a careful reader checks and currently does not find you in.

03

Connect

We work the edges between clusters. A press mention that cites your own documentation is worth more than either on its own.

04

Compound

Once density passes roughly 0.3 the network starts producing citations we did not place, which is the point at which it is working.

Where the links come from

Earned sources carry the most weight.

Owned sources are the easiest to create and the least persuasive. Earned and community sources are slower and do nearly all the convincing.

  • Owned
  • Earned
  • Community
Documentation 88 Editorial 71 Press 96 Creators 79 Analysts 54 Forums 83 Groups 62
Linked-source index by anchor, 100 = strongest anchor. Bar colour is the cluster, the same colour it carries in the graph above.
Table view
Linked-source index by anchor
AnchorIndex
Documentation88
Editorial71
Press96
Creators79
Analysts54
Forums83
Groups62
Results

Mapped webs keep paying after you stop.

Both cohorts kept publishing at the same rate. The difference is whether anyone was deliberately connecting the sources to each other.

  • Mapped web
  • Unmapped
90 125 160 195 230 Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 219 118
Referred-visit index, both cohorts indexed to 100 at Q1. Referred visits arrive from a third-party source, not from your own channels.
Table view
Referred-visit index by quarter
QuarterMapped webUnmapped
Q1100100
Q2112103
Q3127106
Q4141104
Q5138109
Q6166111
Q7191114
Q8219118
FAQ

Questions we get.

Mostly about the difference between this and SEO, which is a fair thing to ask.

Is this link building?

No, and the distinction matters. Link building optimises for a search engine; this optimises for a sceptical human who is checking whether you are real. The two overlap, but where they diverge we follow the human — which means we will not place a citation somewhere nobody reads.

How do you get an independent source to cite us?

By giving it something worth citing. Usually that is data: the numbers you already have and nobody else has published. Journalists, analysts and community moderators all need material, and original data is the one thing that is genuinely scarce.

What is graph density and why should we care?

It is the share of possible connections between your sources that actually exist. Low density means you have a list of mentions; high density means you have a network. Networks survive a source going quiet, lists do not.

How long does it take?

Mapping takes about two weeks. Seeding the obvious gaps takes a quarter. Getting density past the point where the network produces citations on its own has taken between nine and eighteen months in the programmes we have run.

Do you remove negative sources?

No. We do not attempt suppression, and you should be sceptical of anyone who offers it — it fails publicly and it fails badly. We add accurate sources and let weight of evidence do the work, and we flag anything defamatory for your lawyer rather than pretending it is a marketing problem.

Start here

See your own trust graph.

A program review is a 45-minute read of your current numbers. You leave with the three charts above, filled in with your data, whether or not we work together.